About Us

About Us

We do what we know and what we know is Garden On Line Products.  Our Customer Service Team are not only experts all Garden Products but also in Wooden Garden Log Roll, Garden Edging and Landscape Sleepers. Our aim is to deliver some of the best products on the market and at great value. We are not only an online Internet Company that can click and deliver, we are a long trading company that care about our customers. We have a dedicated customer service team that have been trained not only to provide excellent product knowledge but also give our customers the best experience.   Call us on 0800 2888178 or email us If we can't help you there and then, we will get an answer to you as quickly as possible. The answerphone is available 24 hours a day 365 days a year! If you call at the weekend or on bank holidays we will try and get back to you but it may not be until office hours.

Garden Log Roll is Grange who were established in 1868, Grange have 140 years of experience and an established reputation for quality made timber products. Grange Garden Log Roll and Garden Edging is made from pressure treated timber.  Garden Log Rolls which are pressure treated so that they require low maintenance and will last for years to come.

Do you need help?

We want you to enjoy your online shopping experience with us and we are here to help. You can look through our Log Roll website or phone us and we'll help you search for the items that you require. Our dedicated team are always on hand to help and give any guidance you need.

Money Back Guarantee

We have a no quibble refund policy and will offer you a refund if you the goods do not meet your expectations and you reject them within 7 days. Please refer to our terms and conditions for more details.

Secure Ordering

Our Company offer secure on line shopping for all our customers. You will be able to tell when you are in a secure area, as you will see a padlock at the bottom of your browser window.

Customer Service

Our Customer Service is what sets us apart from the rest, we pride ourselves on offering old fashioned dedicated customer service.  You can call us, leave a message or email us and a member of our dedicated team will get back to you as soon as possible.

Reliable UK Delivery

Please ensure that you specify any delivery instructions that you have in the special instructions section in checkout area. Delivery leadtimes are up to 8 days from time of order(smaller items can be a lot quicker).

You will receive an email/text advising you of the delivery date around 24 to 48 hours prior to delivery date. Due to the difficulties of planning delivers in today's busy  traffic we regret we can only give approximate times of delivery.

When ordering a number of items of a varying nature your order may be delivered by more than one carrier. Please do not hesitate to contact us if you have any questions regarding our delivery service...

We use various courier companies, depending on the size and nature of the garden product. Smaller items we use a courier company and if you are not in when they try to deliver, they will either leave your goods in a safe place or follow any instructions you have given, or leave a calling card to let you know they have attempted to deliver without success. They will give you a number to call to rearrange delivery or an address from which you can collect the parcel. Please note this is for small orders (not large products – please see below).

For our larger garden products we use specialist companies and delivery is made by a larger vehicle. We are able to leave your goods but be advised that the larger items and those which are flat packed on a pallet - such as arbours, arches, pergolas - that they can only be delivered to kerbside or as near as the vehicle can get (in front of garage or driveway). These rules are set down by Health & Safety, our drivers will always do their best.

Our Company Registration No is 01273959. VAT No: 489164794

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